Question 1

What areas does Outscene Global serve?

Accepted Answer

We provide free scrap pickup services across all major cities and regions in Saudi Arabia, including Riyadh, Jeddah, Dammam, Khobar, Mecca, and Medina. For remote areas, please contact us to check availability.

Question 2

Are you a licensed recycling company?

Accepted Answer

Yes, Outscene Global is fully licensed and compliant with all Saudi environmental and business regulations. We support the Vision 2030 sustainability initiatives.

Question 3

Do you buy scrap from individuals or just businesses?

Accepted Answer

We work with both individuals and businesses. Whether you have household appliances to recycle or tons of industrial scrap, we are ready to assist you.

Question 4

How do you determine the price for my scrap?

Accepted Answer

Our prices are based on the current London Metal Exchange (LME) rates and daily local market conditions. The final quote also depends on the material type, quality, purity, and total weight.

Question 5

Do prices change every day?

Accepted Answer

Yes, metal is a globally traded commodity, so prices fluctuate daily based on global supply and demand. We guarantee our quoted price for 24 hours.

Question 6

Do I get a better price for bulk quantities?

Accepted Answer

Yes! We offer premium rates and bulk discounts for large commercial or industrial loads. Contact our team to discuss high-volume pricing.

Question 7

Is the pickup service really free?

Accepted Answer

Yes, our collection service is 100% free with no hidden fees or transport charges. We handle all the logistics.

Question 8

How quickly can you pick up my scrap?

Accepted Answer

In most major cities like Riyadh, Jeddah, and Dammam, we offer same-day or next-day pickup depending on the time you schedule the service.

Question 9

Do you help with dismantling and heavy lifting?

Accepted Answer

Yes, our professional team is equipped to handle heavy lifting, loading, and safe dismantling of large machinery or structures on-site.

Question 10

When do I get paid for my scrap?

Accepted Answer

We offer instant payment immediately after your materials are weighed and inspected. You get paid on the spot.

Question 11

What payment methods do you offer?

Accepted Answer

We provide cash on delivery for most transactions. For large commercial deals, we can also process immediate bank transfers via local Saudi banks.

Question 12

Will I receive a receipt?

Accepted Answer

Absolutely. We provide an official receipt detailing the material type, weight, price per kg, and total payout for your records.

Question 13

Do I need to clean or sort my scrap before selling?

Accepted Answer

While sorting is not mandatory, separating your metals (e.g., keeping copper separate from aluminum) usually results in a much higher payout. We accept mixed scrap as well.

Question 14

What types of e-waste do you accept?

Accepted Answer

We buy computers, servers, motherboards, mobile phones, printers, and general office electronics. We ensure secure handling and eco-friendly disposal.

Question 15

Are there any materials you do NOT buy?

Accepted Answer

We do not purchase radioactive materials, highly toxic medical waste, or explosive items. If you are unsure about your material, please contact us.

Question 16

How does your recycling process help the environment?

Accepted Answer

Recycling metal reduces greenhouse gas emissions, saves immense amounts of energy compared to mining raw ore, and keeps hazardous waste out of Saudi landfills.

Question 17

Do you guarantee data destruction for e-waste?

Accepted Answer

Yes, we take data privacy seriously. All hard drives and storage devices are physically destroyed or wiped according to international security standards before recycling.

Question 18

How do you support Saudi Vision 2030?

Accepted Answer

Outscene Global actively supports Vision 2030 by promoting a circular economy, minimizing industrial waste, and ensuring sustainable resource management across the Kingdom.

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